ANNOUNCEMENT: SMILE :) YOU'RE HELPING BUILD HOUSES FOR FAMILIES!

New Lead Script

Phone Number: (831) 432-9746

Campaign Handouts: Pricing Catalog, ADU Breakdown, Monterey Bay ADU Brochure,

Salinas ADU Brochure, San Jose ADU Brochure, ADU Workbook, etc.

How's it going, [Contact Name]?

Who is this?

This is [Your Name] with Framework First.

The company that delivers the prefab ADU homes.

We just sent you the [Campaign Handout].

Have you found out yet if you can add an ADU to your property or if we can deliver a home to you?

If: Yes

That's great! I can set you up a time to speak with an owner who can look over your property online and explore your options. Is this something you'd be interested in?

If: I Don't Remember Anything About That

A little while back you wanted more information on ADUs, the homes that get delivered. I was calling to see if you're still interested in the idea of an ADU.

If: No, I Was Just Interested In the Breakdown.

Of course, [Contact Name]! I understand.

I know the brochure has some information on our ADUs, but if you want information specifically for your property, like price and seeing if you pre-qualify, I can set you up a time. And, although other companies typically charge you for this, we do offer it for free. Is this something you'd be interested in?


Wait for Response

Great! This will only take a moment.


QUALIFYING QUESTIONS:

First, which city are you located in?

Wait for Response + Add Info to Contact

Also, are you currently a property owner?

Wait for Response + Add Info to Contact


MUST SAY "YES" TO BEING A PROPERTY OWNER TO QUALIFY.

If: They do not qualify:

That's too bad. Looks like we won't be able to help you out at this time,

[Contact Name]. We'd be more than happy to help you in the near future once you've gotten some property, but unfortunately we only service property owners at the moment.

Thank you for your time anyways, and if you do get property in the future, we'd be more than happy to help you out get started. Have a good rest of your day!

If: They do qualify:

Perfect!

We have some open spots for [suggest soonest time].

And, do mornings or evening work better for you?

We have a spot open at [suggest time], how does that sound?

Great! Let me schedule you in for [day and time of appointment].

Schedule the Appointment

REMINDER: Set your appointment as "Unconfirmed"

Perfect! And, you're all set!

Is there anything else we should know before your appointment?

Wait for Response + Add Comments to Notes

Great! I have you all booked for [time booked].

You will be speaking with Cathy. (If Spanish: You will be speaking with Sal.)

This is going to be a phone appointment, and you will receive reminders leading up to the appointment...

And, [Contact Name], is there any reason why you wouldn't be able to make it to this appointment?

If: Yes

Is there a better time that works for you, [Contact Name].

* RESCHEDULE TIME, IF NECESSARY.

If: No

Great! You're all set!

Thank you so much for your time today, [Contact name].

My name is [YOUR NAME], and If there is anything you need from me in the meantime you can call or text me back at this number, and I'll be happy to help!

I hope you have a great rest of your day!

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